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Document Oustourcing - North America

The Document Outsourcing Opportunity

The Document Service Provider within today’s document outsourcing marketplace has evolved from the average provider of just three years ago. Today’s providers are savvier, multi-site, business-process-focused, and capable of supporting a number of on-site and off-site environments. While their business likely emerged from a traditional document outsourcing activity, such as facilities management or contract printing, it now integrates elements of on-site and off-site production and incorporates all of the necessary aspects of the document lifecycle into a customer-driven offering.

In addition, the rapidly growing Document Process Outsourcing marketplace provides greater benefi ts for outsourcing customers and broader opportunities for service providers.

Now, more than ever, service providers must understand their customers’ requirements and business processes. They must also understand the technologies and tools available to them, and how to embrace those enablers to create the products and services required to meet customer needs.

InfoTrends can help. We provide marketing, technical, and strategic consulting services for quick printers, commercial printers, outsourcing providers, in-plant print operations, and other end-users of production technologies. We can assist you in expanding your participation in the document services and document outsourcing opportunities.

The Document Outsourcing Consulting Service (DOCS) – North America at InfoTrends offers its clients the news, analysis, research, and consulting that will:

• Enable them to keep abreast of key indicators within the dynamic business communications, document services and document outsourcing markets, major trends driving the markets, the competitive environment, and market opportunities
• Help service providers build a “super-effi cient” infrastructure to reduce costs, enable value-added services, and remain competitive in a rapidly changing industry
• Equip service providers with methodologies for creation of strategic customer relationships that offer optimal value for the customer and reduce switching costs, resulting in higher margin annuity revenue streams for service providers
• Present an understanding of key vertical markets and changing business communications requirements within those market

Deliverables

DOCS deliverables are designed to provide clients with timely and informative insights on current and future market trends and developments. Deliverables range from news and analysis to in-depth primary research, market sizing, and forecasting. Click here to learn more about our deliverables.

Inquiry & Consultation

You will benefit from ongoing and direct access to our staff of experts, who are able to answer inquires, engage in market discussions, and provide consultation. A comprehensive understanding of your industry enables our team to provide customized, actionable information and advice for your individual business needs. Inquiries and consultation can be used to:

• Provide custom cuts of our forecast data
• Identify potential business partners
• Discuss industry developments
• Interpret research
• Understand the competitive landscape
• Assist with strategic planning
• Support presentation and business planning

Expert Consultants & Researchers

Our consultants serve as an extension of your management, marketing, and research teams by providing knowledge and advice geared to your specific challenges and goals. Meet the team.