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InfoTrends Forecasts Explosive Growth of Western European Network Document Solutions Market

(Weymouth, MA) August 11, 2008 . . . InfoTrends forecasts a strong and relentless expansion of the Western European network document solutions market over the next five years. Revenues are expected to reach €1.7 billion in 2012, demonstrating a staggering 31% compound annual growth rate (CAGR). This dynamic market experienced strong growth in 2007 with revenues hitting €460 million, and an additional 25% growth is projected for the current fiscal year.

Customers are sitting in the driver’s seat and they are looking for tighter control over their document workflow. They require effective device utilization, reduced costs, and a single-source supplier for their equipment needs. Solutions play a key role in addressing these requirements as they can help capture more pages, reduce Total Cost of Ownership, and enable seamless and effective document management.

In response to these customer requirements, some vendors have already shifted their focus from selling stand-alone hardware products to selling tailored solutions that address customer pain points. A solution, by definition, is an ecosystem of software, hardware, and services that can be customised to fit a customer’s workflow or environment like a hand in a glove. As a result, solutions are much more difficult to replace than a nondescript piece of hardware. Hence, they are strategic market differentiators and ultimately something that customers are willing to pay for. 

InfoTrends’ Senior Research Analyst Francesco Pignatti commented, “Solutions, along with the services wrapped around them, have more staying power than hardware. When paired with the right solutions, however, hardware can also help drive a solution to its fullest potential. With hardware comes consumables and with consumables one attains an additional, sustained stream of revenue. Solutions of this kind can secure a lifelong customer and make it nearly impossible for competition to steal accounts. Those who continue to sell only hardware can expect their customer base to diminish over time.”

InfoTrends has released a highly informative report entitled Western European Network Document Solutions Forecast: 2007-2012. This document provides further insight into the trends and drivers that are shaping this dynamic market. It is designed to quantify and define the current state and future growth prospects of software licenses, evaluate maintenance services, and explore professional consulting/implementation services that are being marketed with networked office equipment in Europe. Projected revenues are broken out according to country (the U.K., Germany, France, The Netherlands, Italy, and Spain), channel (dealer, direct, value added reseller, and professional services organization), and software category (Device Management, Document Output Management, Capture, Creation & Routing, and Document Management & Retrieval).

For more details on the report watch the video InfoCast at:

For more information on this report or to make a purchase, visit our online store or contact Scott Phinney at ext. 123 or via e-mail at .

InfoTrends, a Questex company, is the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. We provide research, analysis, forecasts, and advice to help clients understand market trends, identify opportunities, and develop strategies to grow their businesses. Additional information about InfoTrends is available on the Web at

Copyright © 2008 InfoTrends. All rights reserved. Reproduction or reuse of InfoTrends materials is strictly prohibited without prior written consent. If you are interested in referencing InfoTrends content, please submit your request to .


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