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U.S. Business Users Report Increasing Use of MFPs for Scanning in the Office Environment


(Weymouth, MA) April 1, 2008…In a recently released report from InfoTrends, an astounding 70% of respondents reported using MFPs for scanning in U.S. business environments. This number has risen significantly since our 2004 business-scanner survey, when 48% of respondents indicated using MFPs for scanning. The study, entitled U.S. Document Imaging Scanner Survey Report: 2007, indicates that MFP scanning will largely continue to be used for low-volume applications rather than high-volume applications, primarily because sharing a device with those who are copying and printing is not practical in a high-volume situation.

According to Anne Valaitis, Associate Director of InfoTrends’ Image Scanning Trends Service, “While we cannot ignore the fact that MFPs are steadily encroaching into the scanning environment, the good news is that low-volume single-function scanner sales have exploded over the last year. We believe that this is largely driven by the increasing number of small companies adopting document- and content-management initiatives.”

According to the study, the highest mean percentage of documents scanned by MFPs is for “ad-hoc” purposes (40%), compared to only 15% on production-scanning equipment and 35% on distributed single-function scanners. Many companies appreciate the capabilities that a single-function scanner brings in terms of image quality, usability, and paper handling, which is important in many applications. Other attributes of single-function scanners, such as user compliance with scanning important documents and attentiveness to accurate and complete document capture, security, and privacy, will likely sway many companies to employ single-function scanners for use by a smaller pool of operators.

The report provides analysis of end-user research that was conducted by InfoTrends via a Web-based survey of U.S. residents. The survey sample contained respondents who use personal scanners, distributed single-function scanners, production/centralized scanners, and MFP scanners. The data reveals which types of scanners are being used for specific applications, correlations between devices used and company demographics, end-user preferences, the volume of scanning conducted on different types of scanners, and many other issues related to the use of scanners in the business environment.

The complete research report is available immediately to clients of InfoTrends’ Image Scanning Trends Service. For more information about the report or to make a purchase, visit our online store or contact Robyn Wuori at +1 ext. 109 or .

InfoTrends, a Questex company, is the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. We provide research, analysis, forecasts, and advice to help clients understand market trends, identify opportunities, and develop strategies to grow their businesses. Additional information about InfoTrends is available on the Web at www.infotrends.com

Copyright © 2007 InfoTrends. All rights reserved. Reproduction or reuse of InfoTrends materials is strictly prohibited without prior written consent. If you are interested in referencing InfoTrends content, please submit your request to .

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