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Suppliers of e-Business Solutions Face Substantial Opportunity as Adoption Rates Soar

(Weymouth, MA) March 19, 2008… According to a new multi-client study from InfoTrends entitled, E-Enablement- The Future of Graphic Communications, 66.5% of print buyers report using Web-to-print services offered by either internal or external providers, up from only 11% in a 2000 study. Nearly half of print service providers are offering these services, with another third declaring intent to offer them within the next 24 months. Print service providers who offer these services report that about 14.3% of print volume comes through their Web-enabled system, and they anticipate that up to 45% of their print volume will be submitted via the Web-enabled system by 2010. This reflects remarkable market acceleration in adoption rates for print e-business services.

“The benefits accrued by print service providers as a result of implementing print e-business services are clear,” commented Alex Sumarta, Associate Director at InfoTrends. “More than 60% of respondents indicated that these services improved their business, and another 54% reported margin improvements since implementing print e-business solutions, with average margins up over 7%. In addition, nearly a quarter of respondents reported revenue increases in excess of 10% that are directly attributable to their print e-business offerings—this is well above industry growth levels.”

Suppliers of e-business solutions face a robust business opportunity as the pace of adoption continues to pick up in the print service provider and enterprise environments. While many suppliers of these solutions have heretofore focused their efforts on the print service provider market, this research reveals a significant emerging opportunity to sell directly into the enterprise as companies look to streamline work processes even more. Suppliers to the industry can augment market growth by stepping up their educational efforts to ensure that customers understand the migration paths that are available to them as they move up the scale of sophistication in their implementation efforts.

InfoTrends’ new study provides a complete understanding of the impact that e-business is having on today’s market and what effects it will have in the future. It provides context and direction setting for print service providers, enterprises, equipment suppliers, and solution participants across the industry value chain.

Research for the study consisted of structured interviews with more than 170 corporate buyers and 188 print services providers, along with profiles of innovative print service providers that are exploiting e-business to grow their business.

For more information on the study or to make a purchase, please contact Jennifer Skerrett at +1 ext. 111 or .

InfoTrends, a Questex company, is the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. We provide research, analysis, forecasts, and advice to help clients understand market trends, identify opportunities, and develop strategies to grow their businesses. Additional information about InfoTrends is available on the Web at

Copyright © 2007 InfoTrends. All rights reserved. Reproduction or reuse of InfoTrends materials is strictly prohibited without prior written consent. If you are interested in referencing InfoTrends content, please submit your request to .


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