InfoTrends/CAP Ventures projects that the Canadian document outsourcing market will continue to grow; however, slow economic growth, transitions in the service provider market, and a focus on reducing costs are all factors making it difficult for the market to grow as rapidly as originally expected. 

InfoTrends/CAP Ventures’ new forecast entitled Canadian Document Outsourcing Market Forecast: 2003-2009 provides an in-depth look at the Canadian document outsourcing market as it exists today and the analysis necessary to understand where it is headed through 2009. The forecast discusses the actual revenues across three primary segments for 2003 and 2004: Facilities Management (FM), Statement Printing (SP), and Contracted Print (CP) Services. The report also examines a new segment, Document Process Outsourcing (DPO). 

DPO is the assignment of an entire document-related business process to an external service provider. Although it currently accounts for only a small portion of the overall market, DPO represents the highest growth market, with market share expected to reach 15% by 2009, accounting for CDN$1.9 billion.

“This forecast provides the strategic, financial, and statistical information that service providers, customers, and companies considering outsourcing engagements need as part of their document outsourcing planning processes in the Canadian marketplace,” commented Holly Muscolino, a Director at InfoTrends/CAP Ventures. “Information includes a comprehensive section about service providers and their offerings, as well as market sizing and opportunity analysis. As a result, a number of compelling opportunities for service providers and customers will become readily apparent.”

The forecast is available immediately for purchase. Forecasts for the United States and Western Europe are also available. For more information about the report or to make a purchase, please visit our online report store or contact Alison Hipp at , ext. 126 or .