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Understanding and Implementing a Digital Smart Factory: A New Report by CAP Ventures


(Weymouth, MA) November 5, 2002…Just as desktop publishing created a revolution in the printing and publishing industry during the late eighties and early nineties, the Digital Smart Factory has the potential to disrupt the status quo and irrevocably change the way we operate in the future. CAP Ventures has just completed a comprehensive white paper on the Digital Smart Factory, presenting print service providers with an in-depth review of the Digital Smart Factory concept and providing advice on implementation strategies.

Most companies in the industry today realize that they need to move toward manufacturing process controls and support business processes through the use of information technology.

“By using information technology, a printer can make internal operations more effective and efficient,” commented Holly Muscolino, Director of the Production Workflow Solutions Service at CAP Ventures. “By applying the same concept to outside relationships, creating workflows that include their customers, consumables, upstream process suppliers like prepress companies or designers, and downstream partners like fulfillment houses, mailers, and shippers, they can create an automated supply chain with a high level of visibility for all participants. That is what a Digital Smart Factory is all about,” continued Muscolino.

Just as important, it is becoming clear that print service providers need to do more than just put ink on paper to remain competitive in today’s marketplace and in the future. Customers are looking for a full range of value-added services, and those services tend to be more profitable than the actual printing process itself. “If your company is thinking about entering any of these value-added segments, information technology and Digital Smart Factory concepts are essential for success,” said Muscolino.

Implementing a Digital Smart Factory can help companies operate more efficiently and consistently, retain existing accounts by being able to spend more quality time with customers, and attract new customers by offering value-added services that were not possible without these technologies.

CAP Ventures’ white paper Understanding and Implementing a Digital Smart Factory addresses the important issues about the Digital Smart Factory that face the print service provider today, including:

  • The definition of a Digital Smart Factory   
  • The importance of the Digital Smart Factory to the print service provider   
  • Solutions and best practices for implementing a Digital Smart Factory, including a discussion of standards, vendor initiatives, and emerging technologies   
  • Case Studies featuring four different types of print service providers, each of which has successfully implemented Digital Smart Factory technologies and practices

The complete white paper is available immediately to clients of CAP Ventures’ Production Workflow Solutions Consulting Service. To learn more about the document or to make a purchase, please contact Alison Hipp at , ext. 126 or .

CAP Ventures’ Production Workflow Solutions Consulting Service offers service providers and technology providers the news, analysis, research, and consulting they need to develop effective production workflow solutions and leverage those solutions to deliver value-added print and print-related services to the market.   

CAP Ventures is a strategic consulting firm for providers and users of business and visual communication technologies and services. We deliver key research, analysis, forecasting, benchmarking, and strategy recommendations to make a competitive difference in our clients’ businesses. Additional information about CAP Ventures is available on the Web at: www.infotrendsresearch.com

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