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(Weymouth, and Waltham, MA) July 9, 2002…CAP Ventures, Inc., a leading consulting and market research firm, and Create!form International, a global provider of electronic forms and output management software, today announced the results of an e-forms return-on-investment (ROI) study. CAP Ventures conducted the in-depth primary research study to investigate whether the conversion from paper-based business communications to automated forms-based (e-forms) processes can provide a tangible, measurable ROI. Through a combination of primary research, market statistics, analysis, and case studies, the CAP Ventures e-forms ROI study concluded that e-forms implementations can provide measurable ROI results. The study included comprehensive interviews with Create!form International customers, including Blue Cross of Idaho, Gallatin Steel, Interbrew UK, Ltd., MTV Networks Europe, Siemens Energy and Automation (SEA), Inc., Torbay Borough Council, and Variform, Inc. Published in a Whitepaper entitled Achieving ROI for an Electronic Forms Implementation: A Roadmap to Success, the results demonstrate that an e-forms implementation focused on mission-critical transaction documents can lead to competitive advantages in the form of streamlined processes, increased productivity, improved customer relationship management, and tangible cost reductions. The case studies and ROI formulas provided in the Whitepaper offer organizations with a methodology to estimate ROI for forms creation, management, and distribution in a paper-based versus e-forms model for business communications. One example from the study is Torbay Borough Council, the largest urban area council to the west of Bristol, England. The Council produces 60,000 local town bills, 100,000 household tax bills, and 5,000 business tax bills per year. By using Create!form International products, Torbay’s printing services unit was able to:
The Whitepaper from the study, Achieving ROI for an Electronic Forms Implementation: A Roadmap for Success, is available for download from the CAP Ventures (www.infotrendsresearch.com) or Create!form International (www.createform.com) Web sites. Localized versions for Asia Pacific and European readers are also available. About CAP Ventures CAP Ventures is a strategic consulting firm for providers and users of business communication technologies and services. We deliver key research, analysis, forecasting, benchmarking, and strategy recommendations to make a competitive difference in our clients’ businesses. Additional information about CAP Ventures is available on the Web at www.infotrendsresearch.com. To learn more about CAP Ventures' services, contact Keith LaVangie at , ext. 132 or About Create!form International Founded in 1987, Create!form International develops and markets a full suite of electronic form and document management systems that provide powerful output and delivery capabilities for businesses ranging from small desktop accounting packages to large scale ERP applications. This software enables companies to streamline their document management processes and reduce their reliance on pre-printed paper forms. Create!form's solutions can be implemented quickly, without the need to reengineer existing systems. With headquarters in Waltham, Massachusetts and regional offices in the United States, Europe, and Asia Pacific, the company boasts an extensive partner network that supports customers in a variety of markets including manufacturing, distribution, health, government, finance, insurance, and education. Create!form has more than 3,500 customers in over 50 countries, including Hallmark Cards, Farmers Insurance, Baxter Healthcare, Dow Chemical, and Harley Davidson. For more information, visit www.createform.com. Media Contacts: Create!form Media Contact |
