# Pages: 72
# Figures: 43
Publication Date: December 2004
Service: Dynamic Content Software Strategies
Region: North America
Introduction
“Collaboration” is a term that is often used to describe a wide range of processes and technologies. Irrespective of the exact definition applied, collaboration is a growing focus for a range of businesses and processes. Of particular concern to InfoTrends clients is the intersection between collaboration and content and documents. This market research project and report explores the role of dynamic content solutions in facilitating content-centric collaboration.
The research analyzes the key trends of content-centric collaboration with respect to dynamic content technologies, outlines the components involved in various initiatives, and describes how technology and process changes are being implemented to enable organizations to more effectively communicate and conduct business.
Key Findings
- 65% of collaboration is currently done using e-mail, while 54% is performed through traditional methods such as meetings, phone, and printed documents. The reliance
on both methods is expected to decrease as other technologies are deployed to
meet the challenge.
- Strong growth is expected for the use of document/content management (36%) and collaboration-specific technologies (52%) to facilitate collaborative processes.
- The mean budget for collaboration projects in 2004 is $282,460, which includes software licenses, hosted or managed services, and external professional services.
- Companies budget less for external services than for software licenses, with nearly 40% utilizing services from the technology vendor, nearly 25% from local VARs or system integrators, and over 10% from large professional service providers such as Dell, IBM, and HP.
- Fewer than 30% of participants would not consider a hosted/managed solution.
- The capabilities that were considered most critical for collaboration included configurable security levels, context-sensitive search, integration with e-mail, and project status and reports.
Learn More Today
InfoTrends' study is available immediately for purchase. To learn more about the report or to make a purchase, please contact Keith LaVangie at +1 , ext. 132 or via e-mail at .
|
