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Director John Shane is a leading industry expert on marking materials such as toner, OPC, inkjet ink, and cartridges. As a Director for the Communication Supplies Consulting Service, Mr. Shane is responsible for all forecasts, research reports, consulting, and client care concerning those topics. He is a well-known authority on all-in-one toner cartridges, the cartridge recycling industry, and the world toner industry. In addition, he has conducted extensive research following similar trends related to inkjet cartridges, refills, and compatibles. Having consulted on these markets since 1988, Mr. Shane is a frequent expert presenter at industry conferences and trade events. Prior to joining InfoTrends, Mr. Shane spent seven years at BIS Strategic Decisions, where he served as an Analyst as well as Director of the company's Hard Copy Supplies Service. He also served as a Consultant for International Data Corp. (IDC) and a Site Manager of a consumer research center within the U.S. Testing Company. Mr. Shane holds a B.A. Degree (Cum Laude) in Marketing and an M.B.A. Degree from the University of Massachusetts at Amherst. Expertise:
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